#ViewFromThewing

"Your mother didn’t raise you right." A woman on an American Airlines flight tried to deplane at Charlotte, moving toward the front of the aircraft and shoving herself past other customers while passengers were still waiting to deplane.…

United Flight 2005 from Chicago to Minneapolis diverted to Madison after pilots declared a Level 4 threat when a Russian passenger allegedly threatened people onboard and charged the cockpit door.…

Scott Kirby once made his reputation as the spreadsheet-driven airline executive who cut product spending and waited years to add Wi-Fi. Now the United CEO says better wine, seatback screens, Starlink and hundreds of small investments are exactly how an…

Southwest’s CEO is now openly talking about first class, airport lounges, and long-haul international flying — the very things the airline spent decades not being. The reason is ncredit card economics.…

Italy’s top court says a five-star hotel can refuse free tap water and offer $8 bottled water instead. Also: American blocks close-in partner saver awards, Amadeus gets fined over traveler profiling, Qantas adds Philippine Airlines, and Bilt adds Mindbody…

Blue Origin’s New Glenn exploded during a launch pad test before an Amazon Leo satellite mission. Amazon’s airline Wi-Fi plan depends on getting thousands of satellites into orbit fast, and losing New Glenn launch capacity removes precious slack while…

FAA Administrator Bryan Bedford says Trump’s first air traffic control modernization push was “hijacked” into a privatization debate by airlines — but Trump himself explicitly proposed moving ATC into a self-financing nonprofit.…

Hyatt held its investor day on Thursday and they shared that they are “targeting Germany and Spain” for cobrand credit cards and that they’re looking at the UK, Japan, and Mexico markets for cards as well.

Minneapolis airport just got a new Priority Pass lounge that's got 17 gaming stations and an Italian robot bartender — and because it is treated as a lounge rather than an “experience,” Amex Platinum, Bilt and Capital One Priority Pass members should be…

American Express is suing the mayor of London over $713,851 in unpaid Business Gold card debt — London, Kentucky, that is. Also: Hawaiian ends free coach meals to Hawaii, Japan Airlines bans flight attendants from drinking on layovers, and JAL offers…

Admirals Clubs and Flagship Lounges are adding Friday sweets this summer — dirty sodas, made-to-order sundaes, and ice cream sandwiches — a small but telling sign of how much airline lounges have changed as credit cards, premium travel, and leisure…

Delta’s reliability problems are showing up where they can least afford them: New York–Los Angeles, the premium transcon route packed with business travelers and high-profile customers.…

Air France charged a passenger $583 at Paris Charles de Gaulle because its records claimed he skipped his outbound flight — even though he says he was onboard and has selfies, the boarding pass, airport receipts, and a KLM delay email to show it.…

American Express just showed that raising the Platinum annual fee does not drive cardmembers away, with retention holding steady even after the refresh and higher pricing.…

ICE was escorting a man who had agreed to leave the U.S. onto a commercial flight from Seattle to New York so he could connect to India. The officers bypassed the boarding gate process, and walked him onto the Alaska Airlines flight at the next gate that…