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How I Built FlowChat SDK: A Real-Time Customer Support Widget Using Spring Boot, React, MongoDB, and WebSockets

DEV Community: react·Lakshan Mihiranga·2 days ago
#ucUxyo67
#dev#widget#real#customer#flowchat#time
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Over the past few weeks, I've been building a side project called FlowChat SDK - a real-time customer support widget designed to help developers add customer communication to their applications in minutes. The idea came from a problem I encountered repeatedly while working on web applications. The Problem Whenever I wanted to add customer support chat to a project, I found myself facing the same challenges: Many solutions were too expensive for startups and small businesses. Integration often required large SDKs and complex setup processes. Most platforms included dozens of features that many projects would never use. Customization was often limited or locked behind premium plans. I wanted something that was: Lightweight Easy to integrate Real-time Customizable Developer-friendly So I decided to build it myself. Introducing FlowChat SDK FlowChat is a real-time customer support widget that can be integrated into any website using a simple script tag.…

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