The biggest risk in agentic commerce is not slower delivery. It is teaching AI systems to commit beyond operational reality. The Gist Broken promises are a scorecard problem. Fulfillment AI often fails because businesses reward speed and conversion more than operational credibility. Promise confidence changes the architecture. Inventory, labor, routing and carrier readiness must shape promises before customers commit. Fulfillment trust is now a CX issue. Customers judge brands less by checkout promises and more by whether pickup and delivery commitments are actually kept. Agentic fulfillment is not an AI problem. It is a scorecard problem. That matters now because enterprise AI adoption is spreading faster than enterprise operating discipline. Many agentic commerce programs do not fail because the model is weak. They fail because the system is optimizing the wrong outcome.…