The new AI Analytics Assistant lets CX leaders query interaction data conversationally and receive instant charts, dashboards and reports. The Gist AI-powered insights . Leaders can query CX data in natural language. Unified analytics access . Scattered interaction data is consolidated for easier analysis. Executive decision support . CX and operations leaders gain faster insights to guide improvements. Capacity, a St. Louis-based CX automation provider, on May 26 launched the AI Analytics Assistant, a feature that lets customer experience , contact center and operations leaders query interaction data in natural language and receive answers as charts, reports and visual insights. The feature sits on top of Capacity's interaction data, drawing from transcripts, ticket metadata, workflow performance and bot usage.…