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Apollo.io Verified Email Accuracy and Bounce Rate: What the Badge Actually Guarantees

DEV Community·Zackrag·27 days ago
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I ran 500 Apollo-sourced "verified" contacts through a dedicated re-verification stack before sending a cold campaign last quarter. Forty-one came back as hard bounces. That's an 8.2% hard-bounce rate on emails Apollo had stamped with its green checkmark — right in line with the 9% figure buried in their own support docs, but nowhere near the "97% accuracy" number they surface in marketing copy. Those two numbers coexist in Apollo's documentation, and the gap between them is what this article is about. What Apollo's Verification Pipeline Actually Does Apollo's verification runs three mechanisms in sequence. First, a syntax and domain-level check — does the MX record exist, does the domain accept mail at all. Second, SMTP pinging (what Apollo calls "SMTP tickling" in their knowledge base): the system initiates an SMTP handshake with the recipient's mail server and listens for a positive or negative response without actually sending a message.…

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