Menu

Post image 1
Post image 2
Post image 3
Post image 4
1 / 4
0

Will Your Customers Trust an Agentic Commerce Future?

CMSWire.com·Adrian Swinscoe·about 1 month ago
#355qEpix
Reading 0:00
15s threshold

AI-enhanced storefronts. Autonomous agent-to-agent purchasing. What's the road ahead for agentic commerce? The Gist Agentic commerce is closer than many think. Retail leaders describe a three-phase shift from AI-enhanced storefronts to buying inside chat interfaces, and eventually autonomous agent-to-agent purchasing. Trust and clean data will decide winners. Consumers remain cautious about AI making purchases for them, while brands need governed, enterprise-wide "certified data assets" before autonomous commerce can scale. Stores are still the main battleground. Even as agentic commerce grows, physical retail remains dominant, and many leading retailers are using AI right now to improve in-store service, inventory accuracy and associate productivity. If you spend any time reading about the customer experience and AI technology space right now, it's easy to find lots of folks who are losing their minds over the promise of agentic commerce.…

Continue reading — create a free account

Join HashtagPLUS to read full articles, follow hashtags, vote, and join the conversation.

Read More