At the recent Enterprise World 2018 Conference , Stephen Ludlow , VP of Product Marketing at OpenText , spoke about the 4 strategies for content management success. He emphasized that there is actually a shift to content services from Enterprise Content Management. This is because ECM was mostly looked at as the lead application and content services represents a shift to consumable services that can be embedded into business processes and business applications. 1. Differentiate “ECM: Use-Cases “The basics of ECM involving managing large amounts of structured and unstructured information is really differentiating itself into two significant work and use cases,” notes Ludlow. He said that the first one he would consider is the digital workplace, all the tools to make end users more productive in their day to day work, in particular around ad-hoc collaboration and communication.…