“Social engineering” sounds like something out of a conspiracy thriller, charged with totalitarian control and fringe paranoia. More mundanely, it’s come to be associated with phishing and other scams, in which fraudsters manipulate people into disclosing personal information. Yet the concept is older and more benign: it is the deliberate shaping of human behavior, often at scale. It predates silicon—and became pervasive, and ungoverned, especially once its practitioners learned to hide it. Authoritarian regimes and more recently scammers and big companies have profited from it. To defend ourselves from bad actors, and to benefit from social engineering’s good side, we need to reclaim the name, and govern it prudently . The roots of engineering In 1894, Dutch entrepreneur Jacques van Marken urged companies to hire “social engineers” to manage human systems such as insurance, education, and profit sharing for workers as carefully as they did mechanical ones. Fifteen years later, reformer William H.…