Published May 29, 2026, 7:00 PM EDT Brandon has been involved in tech journalism since the year 2000 and was part of the OG team of XDA and Pocketnow. He's currently a staff writer for MakeUseOf, covering mobile and consumer tech. Brandon likes to help people take full advantage of their technology.  He lives outside of Philadelphia, PA, with his wife and three kids. When he's not writing, Brandon plays drums and enjoys listening to music.  He's a graduate of the Villanova School of Business where he got a bachelors degree in finance. When people ask me for a streaming device recommendation, I almost always suggest a Roku (because not everyone needs a streaming device with 256 CPU cores ). This is because Roku devices are reliable, easy to use, not expensive, and most importantly, they work with every streaming service you could ever want. And there are even multiple uses for old Roku devices . But what happens when your Roku is not working properly, and you need to troubleshoot your connection?…