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How One Setting Transforms Your Bot's UX: Unveiling Copilot Studio's Latency Message

DEV Community·Bala Madhusoodhanan·22 days ago
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A few weeks ago in my Bite-Sized Wizardry series, I explored the common challenge of nandling Lingering Conversations Gracefully in Microsoft Copilot Studio specially with classic orchestration. At the time, I focused on building custom workarounds. However, whether it was a feature I missed or one that has been recently enhanced, I've since found a built-in piece of magic that directly addresses this: the Latency Message. How to Cast the Spell : Find the Latency Message Section With the node selected, look at its properties pane on the right-hand side of the screen. Scroll down until you find the section titled Latency Message, just like the one highlighted in the screenshot. Check the box next to Send a message. In the text field that appears, type the reassuring message you want your users to see while they wait.…

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