I purchased a Palit RTX 5090 in Armenia about 10 months ago. I brought it with me to India for a few months and recently the card went kaput. No video signal. I had it checked out (without anything invasive done) and it’s dead. I’m well within Palit’s own 3 year warranty period.

However, they have this thing where they only fulfill the warranty with the store that sold the product. I contacted Palit and they said that I’d need to contact the store I bought the card from, and that they’d need to coordinate with Palit. The store says they only offer 6-month warranty and support on sold items. I’ll be heading back to Armenia in a month or so with my RTX 5090x so my concern is not about international warranty servicing in India.

It’s more how to get Palit to honor the warranty if the store’s saying they’re not going to support a warranty request after 6 months? I paid close to $6000 for this card and refuse to believe an AIB’s just gonna let that be.