Everything that makes it into our articles has been trialled by experts, championed by readers – or both Sally Graham Head of Testing, Recommended Sally heads up testing at Telegraph Recommended and is responsible for making sure our reviews reflect what truly matters to our readers. She has developed our scoring system, which combines expert insights with feedback from everyday users, to ensure our reviews are accurate and reflective of everyday use. Sally brings over 20 years’ experience in product testing and scoring systems, along with a genuine commitment to helping readers make informed choices. See more Published 29 April 2026 7:00pm BST I’m Sally Graham, Recommended’s Head of Testing. Below I’ve outlined how we work and the processes behind our testing and scoring systems. Choosing which products to test When the Recommended editors select a product category to review, based on market trends or reader feedback, I’ll work with them to choose the right brands to consider.…