Chat SDK now supports cross-platform conversation history through the new transcripts and identity options. User transcripts persist across every platform adapter , allowing the same user to keep their message history wherever they message your bot. import { Chat } from "chat" ; const bot = new Chat ( { userName : "mybot" , identity : ( { author } ) => author . email ?? null , transcripts : { retention : "30d" , maxPerUser : 200 , } , // ... } ) ; Identify users by email and keep up to 200 messages per user for 30 days bot.transcripts exposes four methods, backed by one of the official state adapters : append : persist an inbound message or a bot reply list : return entries chronologically with filters count : total entries stored for a user delete : wipe every entry for a user Read the documentation to get started, or try one of the templates . The Complete Guide to Chat SDK Learn how Chat SDK works end-to-end: from core concepts to building your first bot to deploying it across Slack, Teams, and more.…