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Enterprise Networking Design, Support, and Discussion·/u/wanderingoaklyn·3 days ago
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I'm new here, and I'll admit off the bat I'm also not very knowledgeable about networks. My workplace's fibre seems to have broken. The ONT's "fail" light is consistently on, and restarting it hasn't made any difference. Everything is plugged in as it should be and I don't see any damage to the cable coming in. I spent an hour on the phone with our service provider, only to be told they don't see any issues from their side except that we are, indeed, offline, and they can send a tech out... On June 8th. This is a major problem, as we have important events coming up on Saturday and Sunday that we really need an internet connection for, and it's also pretty crucial for our regular functioning. The assumption is that it's either the ONT that broke, or there's something wrong with the line. Since I can't do anything to help the line, I was wondering if there's an option I can try to temporarily get around a potentially broken ONT.…

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