Independent research firm and consultancy, Human Productivity Lab and Brockmann & Company, the customer insight firm, have published the industry's first comprehensive handbook on inter-company telepresence and video conferencing. "The Inter-Company Telepresence and Video Conferencing Handbook" educates CIOs, executives, managers, telepresence and video conferencing professionals about the opportunities, challenges and solutions for inter-company telepresence and video conferencing with partners, vendors, and customers.  

The Handbook comes during a week when a blizzard shut down much of the northeastern United States, 2,000 rail passengers are abandoned below the English Channel for hours, and a British Airways union threatened to strand tens of thousands of passengers.