Over the past year we’ve been building integrations with EHRs and payor portals that don’t expose real APIs. It’s been a pain in the ass. Thought it’d be helpful to share what we’ve learned and also hear from others what’s worked well or hasn’t worked for them. I’ll start with saying that integrating with things in healthcare is hard Healthcare data is extremely fragmented and the APIs that are accessible are missing tons of functionality or just don’t exist. FHIR endpoints are missing the data you actually need and lack writeback. Going directly through EHR vendors is expensive and slow. Most payor portals have no APIs at all, and if they do they’re really limited. Companies that offer third-party APIs have huge coverage gaps. So, as all the other healthcare startups do, we decided to embrace browser automation. Starting with fully agentic browser agents We started with fully AI-driven browser agents, because it was the lowest implementation lift and seemed like it would be robust.…