After 20 Years in IT Support, I Finally Started Building Instead of Just Fixing Why frontend development finally clicked for me after years of troubleshooting software instead of creating it. For most of my career, I’ve worked in IT support and technical troubleshooting roles. I’ve spent years helping users solve problems, fixing systems, supporting enterprise software, and navigating the chaos that comes with technology in real-world environments. Even before I worked in IT professionally, I was the kid taking apart watches, electronics, toys, and anything else I could get my hands on — then putting them back together without leftover screws or broken parts. I didn’t just remove the obvious pieces either. I would completely dismantle things down to the frame just to understand how they worked. But over time, I realized something. I didn’t just want to support products anymore.…