You have a good UX and landing page, even though your visitors are not converting to customers. Something is missing. If a visitor visits your site at 2 PM and searches for something but doesn’t get it. They can’t get what they search for. Because there is no assistant who explains your site, and we can’t hire someone for that. In this situation, a website chatbot helps to solve your problem. This post explains to you clearly what a website bot is, why it is needed, and how to build one. What is a website chatbot? 🤖 A website chatbot is an AI automated tool that interacts with visitors in real time. This tool gives support, 24/7, and recommendations in real time. This chatbot is usually embedded in the website's corner. It should not be a generic one. We have to feed the specific knowledge into this. You have to feed the website information and additional knowledge base about your company. There are mainly two types of chatbots available.…