Customer has an old Eaton UPS that is overdue for replacement. IT power needs are modest, but they have a radio communications system (police department) also connected to the UPS that pulls a lot of power.

Eaton provided a quote for a 15 kVA unit with a bypass switch and upgraded warranties. Total list price is over $ 40k.

I asked the sales engineer for a description of one $ 380 item that I didn't understand. He says that is a charge for Eaton to run tests before the unit leaves the factory (and for them to supply documentation of those tests) to ensure that the unit meets factory specifications.

$ 380 on a $ 40k transaction is obviously just a drop in the bucket. but this is reminiscent of junk fees that we see these days on so many products and services.

I should just suck it up and pay it, right?