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How Emotional Intelligence Can Help Resolve Conflicts and Build Tough, Kind Leaders
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How Emotional Intelligence Can Help Resolve Conflicts and Build Tough, Kind Leaders

Knowledge at Wharton·@HashtagPLUS·about 1 month ago
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The second segment of Knowledge at Wharton’s interview with Google’s Chade-Meng Tan, best-selling author of Search Inside Yourself , focuses on the role that emotional intelligence can play in helping managers resolve conflicts within high performance teams. It also shows how the Google SIY program, through compassion training, has helped managers become more successful and even more charismatic. To read more, check out the first part of the interview, Google’s Chade-Meng Tan Wants You to Search Inside Yourself for Inner (and World) Peace  and the third, How Emotional Intelligence Helps the Bottom Line . Knowledge at Wharton : How has the Search Inside Yourself (SIY) program helped Google employees deal with issues such as having difficult conversations? For example, has it helped resolve conflicts that might emerge in high-performance teams whose members might be passionate about their work but find it hard to get along?…

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