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From sysadmin to solutions engineer: why I'm spending the next year learning AI in production

DEV Community·Jay Thomason·18 days ago
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I've been doing IT for over a decade. Started as an intern in 2012 configuring Cisco phones, spent years on helpdesk and deskside roles at places like Michelin and Prisma Health, and for the last five years I've been a sysadmin at a law firm in Greenville, SC. Two-person IT team, just me and the CTO. About 85 users across three offices. Real production environment, real stakes, and somehow a Splunk cert and an Azure Fundamentals badge later, I find myself at the part of my career where I have to decide what comes next. What comes next, I've decided, is most likely solutions engineering at an AI company. Or a legal tech company. Or a Microsoft partner. Somewhere in that neighborhood. And the reason I'm writing this post, the reason I'm starting this blog at all, is that I'm giving myself about a year to make that jump, and I want a public record of how it goes. Here's the part that I think makes my setup unusual, and worth writing about.…

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