Every small business has the same moment: something breaks, someone asks "how do we do this?", and nobody wrote it down. You don't need a 50-page operations manual. You need fillable templates that capture what actually happens — not what should happen. The 3 Templates Every Small Team Needs 1. Daily Operations Checklist Morning open and evening close routines. Five minutes to fill. When someone is out sick, anyone can cover. 2. Client Onboarding SOP Setup → first week → steady state → offboarding. Every step has an owner. Every tool has a link. 3. Issue Resolution & Escalation SOP Severity levels (Critical to Low). Triage steps. A 3-level escalation path with named contacts and time thresholds. Why Templates Beat Starting From Scratch Templates give you structure. They include ownership fields, escalation paths, and review triggers — patterns you learn from running real operations, usually after something breaks. Get Started Free A free Daily Operations Checklist is available at Fieldwork on Gumroad .…