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Teaching software company strikes a deal with hackers to get customer data back, defying FBI guidance

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(Image credit: Urbazon via Getty Images) Education technology company Instructure has "reached an agreement" with the hacker group that breached its systems for a second time earlier this month. Most recently, hacker group ShinyHunters had exfiltrated hundreds of gigabytes of data from the company's cloud-based learning management system Canvas. This breach potentially exposed the names, email addresses, and private messages of about 280 million Canvas users . ShinyHunters had threatened to leak this data if Instructure did not make contact before a May 12 deadline, though Instructure now reports that the stolen data has been returned. The company has additionally received "digital confirmation of data destruction (shred logs)" from ShinyHunters, and the assurance that "no Instructure customers will be extorted as a result of this incident, publicly or otherwise" (via TechCrunch ). To date, Instructure has not disclosed the full terms of the agreements—financial or otherwise.…

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