Published May 9, 2026, 8:30 AM EDT Oluwaniyi Raji is a tech content specialist who covers consumer technology, software, and digital tools. He has published over 300 articles for outlets including BGR (Boy Genius Report), MakeUseOf, TestGorilla, and Vervoe, focusing on helping readers make informed decisions about the technology they use. His work combines technical accuracy with practical buying advice. When he’s not writing, Oluwaniyi enjoys exploring new productivity tools and watching football. I spent about 15 minutes on hold with a customer service line the other day, and I wasn't even annoyed because I was working while my Google Pixel waited for me. My phone buzzed when a real person finally picked up, and I started talking like I'd been on the other end all the while. That moment made me think about how many small tasks I no longer do myself, not because I set up some complex automation, but because my phone just started handling them at some point.…