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Complete beginner needs help: chain rubs against next larger cog on Shimano CUES (Canyon Endurace Allroad)

Reddit r/cycling·u/Helicopter_Extension·about 1 month ago
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Complete beginner needs help: chain rubs against next larger cog on Shimano CUES (Canyon Endurace Allroad) Hey everyone, total cycling newbie here – just got my first proper bike a little while ago and I’m trying to learn the basics of maintenance, so please bear with me if I’m using wrong terminology. The bike is brandnew. My setup: • Canyon Endurace AL Allroad (silver) • Shimano CUES groupset • 2x drivetrain (front), 11-speed rear The problem: When I’m riding, the chain is generally too close to that neighboring cog the entire rotation. This causes a constant clacking/rubbing noise while pedaling. Also during shifting sometimes it does make weird jumps and noises. What I’ve tried: I attempted to adjust the barrel adjuster on the rear derailleur (turning it 1/4 clockwise from my perspective with the bike upside down, viewing from the drive side). But it actually got worse, not better. I tried the other direction too but I’m not sure I’m doing it right.…

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