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I was contacted by a “support agent” asking for verification fee—how do I confirm if it’s fake?

DEV Community·Gabriel Tomasz·17 days ago
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I’m trying to figure out if I’m being scammed again or if this is somehow a normal process with trading platforms. A few months ago I invested money into a crypto trading site that already gave me problems during withdrawal. After weeks of failed payout requests, I suddenly got contacted by someone claiming to be a “senior support recovery agent” from the platform. The strange part is they already knew details about my account balance and previous withdrawal attempts. At first that made them sound legitimate. The agent said my funds were actually available but my account supposedly failed international verification checks. According to him, I needed to pay a verification fee before the withdrawal could finally be released to my wallet. He kept calling it refundable. Then he started getting pushy. He sent countdown messages saying the account would expire if I didn’t complete the payment within 24 hours.…

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