Published May 3, 2026, 8:30 AM EDT Jeff's been involved in the IT industry since before the Internet and spent more than 20 years working in technical support, system administration, network administration, and consulting roles. He holds an undergraduate degree in English, a Master's degree in English with a focus on professional writing and editing, and another Master's degree in Computing & Information Systems. After teaching university English and computer science for a few years, Jeff launched his writing career . He's written for Macworld , Tom's Hardware , groovyPost , The Mac Observer , and more before beginning here at XDA. I used to think my news problem was a source problem. I had too many apps , too many feeds, too many alerts, and not enough patience for the mess between them. Every app wanted to be the first thing I checked in the morning, which meant none of them felt worth opening.…