Over the past decade, there has been an exponential rise in the integration of artificial intelligence in many areas of our daily lives. You encounter it every time Amazon recommends a product for you, or when Google predicts what you are looking for before you’re done typing it in the search box. AI is also likely to be the first thing you talk to when you call your bank to check your account. Because of AI’s efficiency and ability to give consumers a one-to-one experience, its use will continue to grow. A Gartner Study predicts that by 2020, as much as 85 percent of all customer interactions will be done without humans. If you own an eCommerce store, it’s essential to make yourself aware of these trends and decide on how you will apply them to your business. Take a look at some of the ways AI is changing eCommerce: Provides More Personalized Customer Experience One big advantage of using AI is how much it can personalize a customer’s shopping experience .…