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Where do retrospective action items belong? (Probably not in Jira)

DEV Community·Kelly Lewandowski·29 days ago
#iNXaIPkA
#why#agile#productivity#action#retro#items
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You know the cycle. Your team runs a great retro. People are honest. Three or four genuinely good action items go up on the board. Someone says "I'll put these in Jira." Everyone nods. Two weeks later you're sitting in the next retro and someone raises the same problem. That moment, multiplied across thousands of teams, is why a 2023 Scrum Alliance survey found only 35% of teams consistently complete their retro action items. The other 65% are running the conversation, generating the insight, and then losing it within about a week. I've watched this play out enough times that I have an opinion now, and it's not the one I started with. Most retro action items don't belong in Jira. Some do. The ones that don't belong there are the ones that quietly disappear. The two camps every team falls into Camp 1: dump everything into Jira. It feels rigorous. Jira is the system of record for the rest of the work, so if a thing is real it should have a ticket.…

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