[Weekly] CRM Rant/Rave Thread - What's great/awful in CRM for you this week? This is a weekly post for you to let out about something which happened this week for you in CRM that mattered: features, client requests that were either great or awful this week, and just generally chat CRM / CRM consulting chatter. **No self promo**, just a place to share tales from the front-line of CRM!