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I spent £70,000 on the family holiday of a lifetime to Peru. We didn’t get past the airport

The Independent·Shweta Sharma·about 1 month ago
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A n Indian family planned to celebrate a birthday in the shadow of Machu Picchu and trace the ancient streets of Cusco. Instead, their Rs 8.9m (£70,000) dream holiday ended at an airport check-in counter where staff allegedly tore up their boarding passes and walked away, prompting a two-year legal battle. Earlier this month an Indian court ordered that a criminal case be opened against KLM Royal Dutch Airlines over the holiday that never happened. JS Sathishkumar, 53, a businessman from the southern state of Tamil Nadu, had spent months planning what he described as a “once-in-a-lifetime trip” to Peru. The 14-day holiday was intended to celebrate his daughter-in-law’s birthday and bring together three generations of the family. They spent around Rs 4.9m (£38,000) on return business-class flights for eight people, as well as booking hotel reservations, a heritage train to Machu Picchu and an Amazon rainforest experience, according to court documents.…

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