Instead of picking up their phone to schedule a doctor's visit, ring an insurance provider, or call the pharmacy, a patient's first step to getting care is now often the use of an app on their smartphone. There are new ways to order prescriptions, conduct appointments, seek care, and share health data (including automated processes among hospitals and insurance providers).  \r\n Before the COVID-19 pandemic, hospitals, health clinics/facilities, insurance providers, pharmaceutical companies, and medical devices themselves were well on the way to offering new technologies to improve patient care and health outcomes. But the transformation was more of a light jog, slow and steady. \r\n But post-pandemic? The ramifications of the upheaval of business-as-usual are felt by every corner of the healthcare industry.…