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NZXT to cough up $3.45 million over 'predatory' Flex PC rental scheme in RICO class-action settlement — in-debt customers to get up to $5,000 of relief, eligible renters to be granted ownership

Tom's Hardware·https://www.tomshardware.com/author/zak-killian·about 2 months ago
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(Image credit: NZXT) After months of mounting pressure, PC component manufacturer NZXT and its billing partner Fragile Inc. have agreed to a $3.45 million preliminary settlement in a California District Court to resolve a class-action lawsuit, Gamers Nexus reports . The settlement, made public this past Tuesday (April 7, 2026), alleges that the companies' "Flex" PC rental program defrauded nearly 20,000 customers through deceptive marketing, bait-and-switch hardware tactics, and aggressive debt collection. The case, brought under the civil Racketeer Influenced and Corrupt Organizations (RICO) Act, was settled before going to trial, with relief payouts and debt forgiveness expected to roll out after final judicial approval this September. The controversy surrounding the NZXT Flex program has been brewing since 2024, largely thanks to a massive, multi-part investigation by GN, which was heavily referenced in the court filings.…

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