A few months ago I was reviewing my SaaS metrics and everything looked normal on the surface Retention was stable churn was not alarming usage charts looked fine But revenue was still not growing the way it should have been That contradiction stayed in my head So I started looking deeper What I realized was uncomfortable Users were not really leaving in a clear moment There was no sudden drop no obvious exit point They were slowly disconnecting from the product without saying anything No feedback no complaints just silence And I only understood this after they were already gone That made me question something important Most analytics tools show you when someone leaves but they do not show you when the decision to leave actually happens There is a gap between behavior and intent and that is where most churn lives So I started building Flidget The idea is simple Instead of only reacting after churn happens Flidget focuses on two things First it detects early signs of disengagement so you can notice users who…