In today's job market, having a positive, collaborative attitude is just as important as having a polished resume, says career expert Erin McGoff . Soft skills are "top of mind" for hiring teams, according to McGoff, the author of  "The Secret Language of Work: Hyper-Helpful Scripts for Every Situation."  That's why the people who have the power to hire you often ask behavioral questions, like "Tell me about a time you disagreed with a boss or coworker," in order to learn more about how you react to different situations. "As we move into an age where AI can take on more technical skills, interpersonal skills are something that cannot be replaced," McGoff says. "Companies are really prioritizing attitude, personality, culture fit, because other things can be taught." Your goal is to demonstrate your capacity to maturely navigate workplace conflict , according to McGoff. Here's how she recommends tackling this question. Focus on a professional—not personal—conflict McGoff's No.…