The U.S. Postal Service requires dramatic changes to fulfill its mandate of serving all American households, according to Postmaster General David Steiner. Testifying on March 17 before the U.S. House Subcommittee on Government Operations, Steiner painted a dire picture of USPS’s collapsing finances. This crisis, Steiner said, was due to a drop in mail volume from a peak of 213 billion pieces annually to 109 billion, resulting in an estimated $81 billion income decline at current rates. “No company could weather that much revenue loss,” he said. “You’re going to hear me say this repeatedly and over and over again. If I’m in the private sector, I’ve got options. If I have 71% of my routes that are losing money, guess what I can do? Cut routes. If I have 80% of my stores that are losing money, you know what I can do? I can cut routes, I can raise prices, I can do all the things…. We don’t have options. We have mandates,” Steiner said. The warning is not new.…