Ask employees how they feel about AI, and you’ll hear a range of responses: optimism, enthusiasm, uncertainty, and anxiety. Many of the employees I speak with are genuinely excited about AI’s potential to accelerate their work and their careers. Others are concerned about what it could mean for their roles and their identity. Still others sit somewhere in between — curious but cautious. None of this is surprising. We are on the cusp of something entirely new. Over the next few years, AI will reshape how we work and what it means to contribute. At the company level, AI presents a once-in-a-generation opportunity to redefine customer value and drive true market differentiation . But those results won’t happen automatically. Organizations realize AI’s potential only when employees feel confident, capable, and ready to use it. That makes AI readiness as much a cultural shift as a technological one. Getting that shift right ultimately determines whether transformation accelerates or stalls.…