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Southwest Airlines Eases Overweight Passenger Rule—With a Catch

Complex | Music, Sneakers, Pop Culture, News & Shows·Bernadette Giacomazzo·3 days ago
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In a statement, Southwest said the adjustment is intended to create “a more consistent and seamless experience for customers who require an additional seat.” The decision was welcomed by the National Association to Advance Fat Acceptance (NAAFA), which had sharply criticized the January policy. Executive Director Tigress Osborn said the airline “felt the pressure and responded” by restoring the option for personnel to assign an extra seat when one is available. The debate over Southwest’s policy dates back to last year, when the airline announced that travelers who could not fit within a single seat's armrests would need to purchase additional seating in advance. Critics argued the change created financial and logistical hurdles for larger passengers while reducing flexibility at the airport.…

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