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The 3 C’s of Informational Microcopy

Nielsen Norman Group·Taylor Dykes·about 1 month ago
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Summary:  Well-written informational microcopy should be clear, concise, and have character. Informational microcopy helps users understand an interface and complete their tasks. Without clear information, users struggle to make informed decisions and navigate UI effectively. Follow the 3 C's — clarity, concision, and character — to ensure your microcopy delivers what users need. Clarity Concision Character Clarity When writing for clarity, make sure your copy delivers the key information clearly and usefully . Treat this goal as the primary task of all informative microcopy; since, without clarity, informative microcopy fails to achieve its purpose.…

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