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Why Scam Campaigns Should Be Understood from Contact to Loss

DEV Community·Gu Houlie·about 1 month ago
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Most scam response programmes still examine scams too narrowly. They look at the fake website, the suspicious SMS, the fraudulent profile, the payment instruction or the customer complaint as separate events. That is understandable, but it is also why many scams survive enforcement. A scam campaign should be understood from contact to loss : the first moment the victim is approached, the trust mechanism that keeps them engaged, the infrastructure used to move them forward, the action requested, and the eventual financial or identity harm. In my experience, the teams that understand this full path respond faster and waste less time chasing isolated artefacts. A scam is not a URL. A scam is a journey. The Contact-to-Loss Model A modern scam campaign usually moves through six stages. First, the victim is contacted through SMS, email, a phone call, social media, a marketplace listing, a search ad or a messaging app.…

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