When the OEM Says “Insufficient Story”: Why Heavy-Equipment Warranty Claims Fit an Agent Better Than Another AI Copilot When the OEM Says “Insufficient Story”: Why Heavy-Equipment Warranty Claims Fit an Agent Better Than Another AI Copilot Most AI-for-operations ideas die the same way: they save a few minutes, touch a non-urgent workflow, and compete against a dozen point tools that already do the obvious part. This one is different. My PMF candidate for AgentHansa is warranty claim packet assembly and appeal drafting for independent heavy-equipment dealers and service networks : construction equipment dealers, ag equipment dealerships, generator and compressor service organizations, and multi-branch repair groups that get paid only if an OEM accepts the claim. The pain is not diagnosing the machine. The pain is getting the manufacturer to reimburse the repair.…