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‘They said AI saved me’: How South Korea is checking on its older adults

The Japan Times·Choe Sang-hun·about 1 month ago
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Seoul St. Mary’s Hospital​, where doctors see the toll of aging and dementia every day, in Seoul on April 15

Seoul St. Mary’s Hospital​, where doctors see the toll of aging and dementia every day, in Seoul on April 15 | Woohae Cho / The New York Times

Seoul – Chung Yun-hee awoke to a body in revolt. Drenched in sweat and wracked with pain, the septuagenarian crawled into the bathroom of her small, quiet apartment on the outskirts of Seoul. She was still hunched over the toilet, vomiting, when her smartphone rang.

A bright, articulate female voice asked how she was doing. Chung managed a few strained words — too sick to talk — and hung up.

Help ​arrived anyway. The caller​, an artificial intelligence chatbot nicknamed "Talking ​Buddy,” immediately alerted a social worker. Within hours, ​Chung was in surgery for an acute hernia.

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