Locked out of Airbnb at 1:30am in freezing weather abroad – still waiting on hotel reimbursement, advice? I wanted to share this experience and also ask for advice from others who’ve dealt with Airbnb support while traveling internationally. We were a group of 6 women staying in a 3 bedroom Airbnb in another country. Around midnight, the host accidentally changed the entry code. By about 1:30am, we were completely locked out (in \~20°F (-6°C) snowy weather) with all of our belongings still inside, including medications. We contacted Airbnb support and reached the Safety team after \~15 minutes. They were very helpful in the moment and told us we could book a hotel and be reimbursed up to $325 per night *per room* (so 3 rooms for our group). From there, things became much more complicated: * The host said there was a cap on what they could refund. Airbnb confirmed this but didn’t clearly explain the limit. * I had to follow up multiple times just to get confirmation that taxes and fees would be reimbursed.…