Just those things you want to reach out and smack them.

Got an onboarding request - we still use a Word template for some reason. It has a field for the Employee ID generated within the HR system, and everything is linked by it.

In this request, the Employee ID is blank so I reply asking for it.

I sent this  in on the IT Checklist today it is <......>

Like, no you didn't, that's why I'm asking. As they're nice enough and this is the first time this has happened, I just let it slide.

But grrr.