Published May 6, 2026, 8:30 AM EDT Rich Hein is a veteran technology journalist with more than two decades covering developer, consumer and enterprise topics. Rich's career has been dedicated to service journalism, connecting readers to content that informs and delights. Previously, Rich was vice president and editor-in-chief for Simpler Media Group , director of audience development for IDG and editor/writer for sites like CIO.com, ComputerWorld , CodeGuru and other tech-centric publications. He's received numerous accolades, including the IDG Summit and Azbee awards and has been covered by Medium for his work in audience development. When not at his desk, Rich lives in Daytona Beach with his wife and three dogs. He enjoys playing guitar, surfing and staying abreast of the latest in tech. We've all been there. Your PC starts to feel sluggish, or you're staring at a "low storage" warning, and the first instinct is to reach for a third-party cleanup tool. I've done it more times than I'd like to admit.…