This past October, I blogged about why we were switching from Akamai’s legacy multi-factor authentication (MFA) solution to Akamai MFA, and how it’s part of our Zero Trust security model . At that time we’d just completed an 850-user pilot.  \r\n I’m happy to report that, as of March 2022, our entire 9,000-person organization logs in using Akamai MFA for phish-proof authentication. The transition went very smoothly thanks to key decisions that we made along the way. I’ll share the 6 lessons we learned to help you plan your own rollout.  \r\n 1. Form a cross-functional team \r\n Our first step was to form a transition team. We included a representative from every organization with a hand in the rollout: back-end engineering, change management, and end-user support. We also invited the Akamai MFA product manager, who took our ideas for product enhancements back to his team.…