I want to share something I've been working on for the past few weeks, mostly because I couldn't find a single honest write-up about it when I started. So here's mine. A client came to us with a really specific problem. They were losing leads. Not because their service was bad actually, the opposite. They were so good that their phone never stopped ringing, and a small team of two people couldn't pick up every call. The owner told me, almost embarrassed, that he'd been answering calls at 11 PM the night before because he didn't want to miss a sale. That hit me in a way I didn't expect. So we said, okay, let's build an AI that answers the phone like a real person. Books appointments. Qualifies leads. Tells callers what they need to know. Doesn't sound like a robot. And does it for under what a part-time receptionist would cost. Three weeks later, we shipped it. Here's the honest story. Why I almost gave up in week 1 I'd built voice apps before. I thought this would be easy.…