Typical organizations assume escalation paths remain functional once they are documented. But escalation systems drift behaviorally over time. Not because the policy disappeared. Because the humans inside the system slowly stop using it. At first the change is subtle. A questionable action gets ignored because everyone is busy. A workflow bypass gets normalized “just this once.” An approval becomes automatic. A risky exception becomes routine. Intervention starts feeling inefficient instead of necessary. Then something important happens: The organization begins optimizing around uninterrupted execution. That is where Escalation Decay begins. The escalation layer still technically exists. But operationally: fewer people intervene fewer actions get challenged Decision Boundaries weaken accountability diffuses humans stop exercising Stop Authority consistently The dangerous part is that this often looks like operational improvement.…