No department wanted to think about the whole picture. Then they sat in a room with a deadline and no escape. Oran said nothing. That was the point. The CEO gave them a room, a whiteboard, and a deadline. "Figure out what the audit report needs to contain. You have until noon." Then he left. Four department heads. One Oran, in the corner, with a notebook. Oran opened his notebook and wrote the date. Then he put his pen down. Then he waited. It started the way these things always start. Production spoke first. They wanted the report to show output numbers. Units produced. Units shipped. On-time delivery rate. Numbers that make Production look like the engine of the company, which it is, which is also why they wanted to control which numbers appeared. QA spoke second. They wanted defect rates. Inspection pass/fail ratios. Yield by product line. Corrective action response times.…