Blog Performance Inside Akamai: How Offload and Performance Drive Speed and Resiliency Patrick Saweikis is a Senior Enterprise Architect at Akamai. When it comes to digital experiences, speed and reliability aren’t elective, they’re expected. Whether you’re shopping online, filling out a registration form, or signing up for cloud services, every millisecond matters. That expectation is only getting higher. Users don’t think about infrastructure, networks, or origins — they judge brands on their experience: how fast a page loads, how smooth an interaction is, and whether a service is there when they need it. At Akamai, we know this firsthand. Not only because we build the technology that powers the internet, but also because we rely on it ourselves, every day, for our own business . Our own research has shown that even a 100-ms delay can reduce conversion rates by up to 7%, and 2 seconds can increase bounce rate up to 103%.…